Last updated: October 12, 2026
This policy covers Carbon Fiber Pool Pole at carbonfiberpoolpole.com. For privacy questions, contact support@carbonfiberpoolpole.com or 512-893-2708. Our business is based in San Angelo, Texas.
Orders and support
When you order, we receive contact, billing, shipping and order information needed to process the purchase. We use this information to arrange delivery, answer questions, handle returns, maintain business records and help prevent fraud.
If you contact us by email, phone or site chat, we receive the information you provide. Product reviews are used to display and manage customer feedback; do not include private information in the public review text.
Guest checkout is available. Information associated with an existing customer account supports account access and order management.
We do not use customer details for promotional emails or upload customer lists to advertising services.
Payments and delivery
The payment provider for the option selected at checkout processes the information needed for that transaction. PayPal options are configured on this store. If a WooPayments option is shown and selected, that provider also processes payment information. We receive order and payment-status information.
Delivery details are shared with the carrier or shipping service used to fulfill the order.
Provider privacy information: PayPal and Automattic/WooPayments.
Cookies and connected features
WordPress and WooCommerce use cookies and similar technologies for shopping carts, sessions and account access. Blocking cookies may prevent parts of the store from working.
Our pages also include Tidio chat, a Facebook page embed, embedded videos, Google page-view code and WordPress.com statistics scripts. These services may receive technical or usage information when their features load or are used, and may use their own cookies.
Provider information is available from Tidio, Google/YouTube and Automattic.
Retention and requests
Completed order records currently have no automatic deletion schedule. Records may be needed for fulfillment, returns, accounting, fraud prevention and legal obligations.
Email support@carbonfiberpoolpole.com to ask about information associated with your order or account, or to request access, correction or deletion. We may need to verify your request, and some records may need to be retained for order-related, accounting, security or legal reasons. Requests concerning an independent payment or other service may also need to go to that provider.